Reviews

The Pool People


Jeffrey

5/5 Stars

Dale Van

4/5 Stars

They do a great job getting your pool water dialed in. The chemical schedule they recommended has been amazing. 2 years without any issues and perfectly clear...

Cody

5/5 Stars

I've been in a couple of times and received excellent service from Doug. He helped me find the fittings and parts that I needed for my 2001 spa and answered all of the questions I had. Definitely my go-to for spa...

Jen

5/5 Stars

These people are absolutely fantastic. I walked in the Friday morning of fourth of July weekend. I had just managed to pick up a little 12'x30" pool for the kids. I am completely new to pools, maintenance, chemicals... etc. My test strip told me something was wrong with the water, but I had no clue how to fix it. I walked in, expecting that I might not get much help, seeing as I was a first time customer and had not purchased a pool from this store. I figured with it being the craziest pool season of the century, they would likely be very busy and have much higher paying customers than me to prioritize. But, nothing could be farther from the truth. The phone was ringing off the hook when I walked in, and it didn't stop the entire time I was there. But Scott made me feel like the only customer in the entire store. He treated me with complete professional courtesy and quickly told me exactly what I needed to do to get my pool water under control. He found me the proper products I needed and told me how, when and where to use them. He even drew me a step by step diagram. After three days of internet research, frustration and many expensive failed attempts on my part, one trip to The Pool People was all it took. My pool is now perfect and my kiddos are enjoying every minute. With everything in life being so complicated right now, it was so nice to have have someone take 10 minutes out of their day to make one thing in my life a little bit simpler. Thank you so much Pool People. You have a customer for...

Rocky

5/5 Stars

Very good...

Krista

5/5 Stars

Large selection, helpful...

Sir

5/5 Stars

scott

5/5 Stars

Went and bought flights and dart tips and the service was...

Scott

5/5 Stars

Erica

5/5 Stars

Customer service was fantastic! Very...

Sabrina

5/5 Stars

Amy

5/5 Stars

Scott

5/5 Stars

John

5/5 Stars

Xerxes

5/5 Stars

Justin

5/5 Stars

Walked in and the guy there was awesome! Was treated like a customer thats been there a thousand...

Mark

5/5 Stars

I purchased a diverter from another company. when it arrived I could not take it apart. I brought it to Scott at pool people in Stevens Point and he was able to help me very quickly and efficiently. I appreciate him so...

Aimee

5/5 Stars

Andrew

5/5 Stars

Bryan

5/5 Stars

Friendly and knowledgeable. Nice selection of cue...

Lacey

5/5 Stars

Anything from pools to pool tables, darts and Foosball! Staff is great and always willing to help you find...

Kevin

0/5 Stars

Lots of selection, with great products! and very nice...

Jake

0/5 Stars

went there to purchase a new pool que. found the staff to be extremely knowledgeable and helpful especially for answering all the questions I had from how to clean and maintain my new que to what recommendations they had for chalk. definitely will and have recommended other people to the store and will continue to be a...

Dorothy

5/5 Stars

Scott is awesome. Downsized from old hot tub. Had great common sense...

Jake

5/5 Stars

Leola

5/5 Stars

A great place to shop for billiards supplies! I get the best results! Its where I got my pool table and...

Judith

5/5 Stars

Great service friendly...

Mary

0/5 Stars

Doug is an awesome salesman/ manager. Recommend it to...

Ann

5/5 Stars

We have been loyal customers of Pool People in Stevens Point for 8 years now. Scott and Bobby are incredibly helpful and always have our best interest in mind. Just today we purchased a pool table from them. We would definitely recommend them to...

Nick

5/5 Stars

Get all our dart and pool needs from these great...

Nicholas

0/5 Stars

Always get our dart and pool needs from them. Always worth a stop if you are in the...

William

4/5 Stars

Mary

5/5 Stars

Gary

5/5 Stars

William

4/5 Stars

When I bought my pool table approximately 5yrs ago they went above and beyond what I could have ever expected. Since then the sales staff have always been very helpful and friendly. I will always recommend them to anyone I know who is looking for a pool table, dart board or bar room...

Mrs

5/5 Stars

I had purchased my first cue stick from this company 25+ years ago, and recently stopped in for more product, and hopefully newer. Doug was very helpful in finding what I was looking for, and offered information on product updates available. Great customer...

ethan

5/5 Stars

Great staff, got me into a great set of darts right off the...

Allen

5/5 Stars

They helped figure out the correct weight and flight for my very first pair of darts. Definitely a place I'd come back to for more darts. Very...

Debbie

0/5 Stars

very good people to work with and like are hot tub and know getting a pool...

James

0/5 Stars

great guy they even match inter net prices . would highly recommend going there for dart or pool sticks . before g to ing online . thank you . p.s. help the small business owners out they appreciate the...

Robert

0/5 Stars

Great selection on pool sticks and darts would recommend pool people to anyone, found some new darts to try out on Wednesday...

Dawn

0/5 Stars

Doug was awesome. So helpful when buying our pool table. He spent a lot of time showing us options and helping select...

Mike

0/5 Stars

Very helpful with helping me with what I was looking for, an gave suggestions & points on different things. I was very pleased with what he knew about pool cues I will definently be back here...

john

5/5 Stars

Craig

0/5 Stars

Very helpful and...

Suzie Kieffer

0/5 Stars

Made my day! They had Bottelsen...

Ann

5/5 Stars

I am a new pool owner and the crew here has been super friendly, helpful, and patient. They have taken the time to teach me what I need to know and make the process easy so we can enjoy the...

Jesse N Merri

0/5 Stars

The staff is very friendly and the selection is...

David

5/5 Stars

Just bought a economy priced McDermott cue from the Schofield store. Even though I made it clear I was looking for a low end cue , the salesman let me handle and shoot with several higher end cues from $300 to $800 . Great product knowledge and super friendly. No pressure to buy and not rushed to go check with other customers in the store. I'll buy there again for...

Tim

5/5 Stars

The place to go for darts! Doug was very knowledgeable and a great...

Katy

5/5 Stars

Great help for finding my first set of darts and great...

John

5/5 Stars

Jake

0/5 Stars

Got a good deal on a new cue stick and even gave me a discount on a...

jarrod

5/5 Stars

Stacy

0/5 Stars

Great place, just bought my first set of darts there, very...

Tom

5/5 Stars

Friendly and knowledgeable...

Hondo

0/5 Stars

Great products and customer service. Very knowledgeable and...

Julie

5/5 Stars

Everyone is so friendly and helpful. Scott is especially knowledgable and helpful and has helped me fix a number of issues over the...

Jessica

5/5 Stars

Thank you, Pool People! You saved the day for us! Excellent service and amazingly, genuinely welcoming! I appreciate and value genuine sincerity. Best regards, Party...

Jessi

0/5 Stars

Thank you, Pool People! You saved the day for us! Excellent service and amazingly, genuinely welcoming! I appreciate and value genuine sincerity. Best regards, Party...

Rose

5/5 Stars

This place is my only go to for all my spa needs! The staff is always friendly and knowledgeable and I know they will always provide great service. We bought our hot tub here about two years ago and are thrilled with our purchase. I've also bought a cue stick as a gift, and with their help and recommendation, my boyfriend loved his present. I highly recommend The Pool...

Nicole

5/5 Stars

Scott and everyone at The Pool People are always more than helpful. I purchased the Aqua Bot robotic vacuum and it has been more than amazing in keeping my water crystal clear! Highly...

Amy

5/5 Stars

Excellent customer...

Scott

5/5 Stars

My experience with the pool people was excellent they were very helpful trying to fix my old hot tub and and treated me very well purchasing my new hot tub everything went very smooth would highly recommend them to anyone looking for anything pool...

Cat

0/5 Stars

My family and I having been going to the Pool People in Stevens Point for about 10 years, I would never go anywhere else!! Scott is awesome he is always very helpful my son really liked him too. I would recommend the Pool People in Stevens Point to everyone...

jlueneburg

5/5 Stars

The staff is very knowledgeable and easy to work with. There are so many questions that pop up when trying to purchase a hot tub and then learn how to maintain that hot tub. The staff was always available and able to walk us through the purchase and maintenance of our new hot tub. I will be recommending The Pool People to anyone that is looking to purchase a hot tub. Thanks Pool...

Carmen

5/5 Stars

Eileen Searing

0/5 Stars

we bought a patio set after scott explained the features to us. The delivery guys were very careful and courteous and...

Sue Bauer

0/5 Stars

Awesome group of people. knowledgeable, helpful and friendly. Doug is a huge asset to this business. He walked me through many things and has answered every question I've had. Great doing business...

michelle

5/5 Stars

Always have a great experience at The Pool People. Scott and his staff are always very friendly and helpful, highly recommend for all your pool...

tom

5/5 Stars

Scott and his team at the Pool People were very helpful and knowledgeable with our pool needs, great prices...

Cathy

5/5 Stars

Pamela

0/5 Stars

Scott is very friendly and knowledgable about all his products. He's been a great source of help to...

Kristen

0/5 Stars

Love this place! my parents used to come here when I was a kid and now that I have my own, I come here for the same trusted products that give me a great chlorine-free...

Erika

0/5 Stars

Husband and I had a joyful encounter with Scott today. We purchased a customized pool table for our lower level and couldn't be happier! Super friendly service and being that it's local, makes us happy to contribute to retailers in our community. So looking forward to it being installed and used! Thank you Pool People! A+...

Stuart

5/5 Stars

Theo

5/5 Stars

Angel

5/5 Stars

O.D.

5/5 Stars

Super nice and very knowledgeable about pool stuff. Will be going...

Michael

5/5 Stars

Scott is great he knows what he's talking about and very respectful I would recommend you to go to pool people if you need something or you have problems Sincerely...

Jessie Phil

0/5 Stars

Very knowledgeable, helpful and nice staff. Quality...

Jodi

5/5 Stars

Fun people to work...

Raith

5/5 Stars

Can’t say enough good things about this place. Knowledgeable, friendly and helpful staff. Good selection of...

DaleandDebbie

0/5 Stars

A big thank you to the Pool People for being so generous and caring. They have always been pleasant to work with and their store is fun to walk in and look around. They have so many family fun items. St. Peter’s Parish thanks them also for being so kind and easy to work with for so many years. When you shop in their store you will walk out with a...

Denise

0/5 Stars

An amazing experience with the Pool People, from the day we bought our hot tub, to installation and yearly follow up! They also have pool tables & an incredible inventory of many other...

Linda

5/5 Stars

I have been getting my pool supplies from the Pool People for many years and have been totally satisfied. Scott at the Steven's Point location has always been so helpful to all the needs of my pool.He is extremely knowledgable and friendly and has always solved any issue I may of had with my...

Kimberly

0/5 Stars

Awesome service. Very...

Randy

5/5 Stars

Jon

0/5 Stars

The service is excellent! Scott is always friendly and very informative. I have been to several different places and the Pool People in Steven's Point blow them all away with their great service. I would not go anywhere...

Brian

0/5 Stars

Very helpful great customer...

Pat

0/5 Stars

I stopped to the PoolPeople in Rhinelander with a broken part. Doug was very helpful in finding a replacement part that will work with my Hayward Pump.i have had pools from pool from the pool people for over 30 years. Also have a hottub that we have on our deck. Great for...

Larry

5/5 Stars

Lea

0/5 Stars

Wonderful team at Pool People who helped me attain a beautiful and therapeutic spa. From sales to delivery to help with initial set up. Responsive and friendly help. Scott keeps everything going. He’s a professional. I am a sufferer of neck and arm pain and whether or not I solve it with surgery this spa will help me cope through the years to come. Thank you Pool...

Tyler

0/5 Stars

My parents have a pool and I get them there pool supplies here! Outstanding customer service and Scott really knows his...

Kimberly

0/5 Stars

I’ve bought 2 pools from here and the service is amazing. Scott is very knowledgeable , helpful and...

Karen

0/5 Stars

Just picked up pool supplies for the new year. I have shopped here for years. Doug is most helpful as is his assistant Carter. Doug has helped me problem solve over the phone as well as in store. Nice personality to work with. clean store and wide variety of product. I will continue to shop here. I travel an hour to get here, I could go to Schofield, but Rhinelander is a bit closer and parking is also better. I would highly recommend this store. ...

David

5/5 Stars

For the last 8 years, Scott at the Pool People Stevens Point has done an excellent job taking care of us and our pool needs, exceeding our expectations. I would never shop for pool needs anywhere else, and would 100% recommend Scott and the Pool People Stevens...

Kyle

5/5 Stars

Scott was very helpful for setting me up with chemicals for the pool and giving the instructions on how to...

Jeff

0/5 Stars

Great customer service, friendly and knowledgeable staff, excellent promotions and quality products. The Pool People has it...

Dan

0/5 Stars

Been going to Pool People for years. Seems that Scott the manager is “always” there, he gives me great service and answers all my questions. I also get great service from Bobby, these guys are knowledgeable and make pool life...

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