Why Shop with The Pool People?

When looking to improve your residence, backyard, vacation home, or business, or to purchase gaming and professional-grade products, we understand that you expect nothing less than the best. For over four decades, The Pool People have served as the premier pool and spa resource for a huge portion of Wisconsin and the surrounding states. But we are so much more.

We carry the largest selection of quality products that you will find anywhere. But with all of the options available on the market today, why shop with The Pool People? Here are a handful of reasons you’ll keep coming back time and time again.

We are in it for the long-haul.

Our company is not a here-today, gone-tomorrow business that will leave you stranded. The Pool People have been in business for over four decades and are dedicated to serving you through the life of your purchase. We’ve stayed the course through the years and plan on standing strong for decades to come. When you stop in one of our stores you will find the same familiar faces you’ve built a relationship with through the years. We’ve been here for you all that time, and we are committed to be here for you through the years to come.

We are family-owned.

When you shop local, you better your lives and your community. With The Pool People, there’s no need to go looking for online or big city companies. Our family-owned stores allow us to customize the incomparable products and services you desire.

We have hometown prices with big city amenities.

The investment in your home and family is as important to us as it is to you. Our super-stores allow us to provide you with the best in recreational, health and wellness, and outdoor living amenities – at prices that blow the big city stores out of the water.

Don’t let our name deceive you. We are your one-stop-shop for everything you need.

Whether you are looking for exquisite patio furniture, a professional pool cue, spa water care products, or a backyard pool for your family, The Pool People have what you need. We also offer a massive selection of billiard tables and supplies. Add to that a wide variety of gaming tables – from foosball to dartboards, shuffleboard and ping pong – and a comprehensive line of safe, quality, American-made saunas. You’ll find everything to enhance your life in one all-inclusive shopping experience.

Our dedicated staff is committed to providing you with an excellent customer experience.

Come in to experience the best in customer care. Our staff members are product experts. You can count on their knowledge to assist and advise you before, during and after your purchase. We’ve also employed one of the longest-tenured and most well-known service technicians in Wisconsin for 35 years, allowing us to provide you with unmatched, exceptional service when you need it.

You can try before you buy!

We offer the best in indoor and outdoor amenities to enhance your enjoyment of your home and your relationships with each other. Stop in one of our three convenient locations to see our swim spas, hot tubs, pool tables, gaming products, and accessories in person. You’ll be able to look through the selection available, get all your questions answered, and choose the option that is right for you. We also offer free, private test soaks on hot tubs and swim spas. We can professionally fit you to the hot tub that is perfect for your needs.

Free water testing is a game changer.

There’s no need to struggle with figuring out what pool or spa water products you need to clear up your water issues. With free computerized water testing for our loyal customers, we’ll get you the answers you need and be able to recommend the right products to provide resolution – saving you loads of money in the long-run.

We offer you the support that you need, long-term.

When you purchase products online or in a big box store, there are multiple downfalls. It’s hard to know what you are getting, inferior products are abundant, and expert customer care is almost non-existent. This is not the case with The Pool People. We carry high-quality products manufactured to last. Our water care chemicals are 2-3 times more concentrated than those you will find online. Whenever you need after-sale service or repair, our certified technicians are on hand to help.

Our certifications and memberships speak to who we are.

We are proud to be certified and hold the following recommendations and memberships from: An A+ rating with the Better Business Bureau, certification with the Pool & Hot Tub Alliance (PHTA), formerly known as the Association of Pool & Spa Professionals (APSP), the Wausau Area Chamber of Commerce, the Rhinelander Chamber of Commerce, the Wausau Area Builders Association, the Wisconsin Builders Association, and the Central Wisconsin Home Builders Association.

We provide services you won’t find anywhere else.

When you have questions, we have answers. When you have problems, we have solutions. We are right down the road to give you the best customer care experience – whether you're worried about the water chemistry in your swimming pool, the right chemicals for your hot tub, or re-clothing your existing pool table. We can even help out if a tree falls on your pool during a storm or give a professional inspection if you are thinking of buying a home with a pool or hot tub out back. Call us – we do it all.

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